Terms of Service
Last updated: Jan 29, 2025
1. INTRODUCTION
These Terms and Conditions govern the provision of consulting and coaching services provided by MindfulOps LLC (“Consultant”) to the client (“Client”). By contracting MindfulOps services, the Customer accepts the terms set out in this document.
2. SERVICES
2.1 Description of the Services:
The Consultant is committed to providing the following services:
The Business Kickstart: Coaching program based on the Entrepreneur Growth Model (EGM) methodology, designed for entrepreneurs who seek to establish the strategic foundations for the success of their business. This program lasts 90 days and includes 14 sessions distributed between concept (1-2 hours) and follow-up (30 minutes) sessions.
The MindfulOps Method: Operational consulting focused on the optimization of processes and systems under the methodology of the five pillars of MindfulOps. This program lasts 90 days and can only be extended if previously agreed between the Client and the Consultant.
Ops Management: Project-based service that includes the assignment of a project manager for the strategic execution of specific projects. The duration and scope of the service will depend on the nature of each project and will be detailed in an addendum agreed between the parties.
2.2 Duration of Services:
The Business Kickstart: 90-day program, with a defined schedule of pre-approved sessions.
The MindfulOps Method: 90-day program. Any extension must be agreed in writing before the initial deadline expires.
Ops Management: The duration will be defined according to the requirements of the project, stipulated in the corresponding addendum.
2.3 Transition between Services:
Customers who complete Foundations of Success can choose to continue with Operational Foundations or Business Continuity.
Customers who complete Operating Fundamentals can choose Business Continuity or return to Foundations of Success if they plan to launch a new service or product.
3. PROVISION METHOD
The Consultant will have the autonomy to determine the methods, details and means of providing the services. You may hire employees or sub-consultants (“Operation Managers”) to assist in the execution, who will not be employees of the Customer.
4. CUSTOMER RESPONSIBILITIES
The Customer agrees to:
Provide complete and up-to-date information about your operations and objectives.
Respond to the Consultant's communications in a timely manner.
Actively participate in scheduled meetings and sessions.
4.1 Accountability and Delay Policy:
The Client and MindfulOps undertake to follow the defined schedule to meet the established deadlines.
If the Customer or MindfulOps generates significant delays in critical meetings or in the delivery of information, a re-calibration meeting will be coordinated to adjust priorities and ensure deliverables within the remaining time frame.
The Business Kickstart and The MindfulOps Method solutions must be completed within 90 days. Significant delays on the part of the Customer may limit the scope of the program or result in additional charges.
5. COMPENSATION AND PAYMENTS
5.1 Payment Terms:
The Customer must make an initial payment before starting the service.
Monthly bills will be issued and must be paid within 15 days to avoid interruptions in services.
We do not make any refunds.
5.2 Service Extensions:
Extensions for Operating Fundamentals must be negotiated before completing the initial 90 days and may incur additional costs.
6. INTELLECTUAL PROPERTY AND CONFIDENTIALITY
6.1 Intellectual Property:
The MindfulOps Methodology and other tools used are the exclusive property of MindfulOps and its licensors. The Customer may not copy or use them outside the scope of this Agreement without prior written authorization.
6.2 Confidentiality:
Both parties are committed to maintaining the confidentiality of the information exchanged during the collaboration. This obligation lasts after the end of the service.
7. LIMITATION OF LIABILITY
MindfulOps will not be responsible for indirect or consequential damages, including lost profits. Total liability will be limited to the total amount paid by the Customer under this Agreement.
8. INDEMNITY
The Customer will compensate and hold MindfulOps harmless against claims or liabilities arising from breaches of the Customer.
9. TERMINATION
The Agreement may be terminated by either party upon written notification in the event of a breach. Payments made are not refundable.
10. APPLICABLE LAW
This Agreement is governed by the laws of the State of Florida.
For questions or additional information, please contact us at info@mindfulops.com.
Last updated: Jan 29, 2025
1. INTRODUCTION
These Terms of Use are entered into between you and MindfulOps LLC (hereinafter, “MindfulOps”, “we” or “the Company”). By subscribing to The MindfulOps Hub (“the Subscription”) or using the website www.mindfulopshub.com (“the Website”) and associated Services, you agree to comply with these terms. Collectively, you and MindfulOps will be referred to as “the Parties”.
2. PARTS
The terms “you”, “your” or “user” refer to anyone who accesses, uses or subscribes to The MindfulOps Hub. The Subscription is intended only for users who are 18 years of age or older in your jurisdiction. By accepting these terms, you declare that you meet this requirement.
3. ACCEPTANCE OF THE CONDITIONS
These Terms regulate access to and use of The MindfulOps Hub, the Website and the Services provided by MindfulOps. By registering and accessing the Subscription, you accept these Terms of Use, the Privacy Policy and any other additional policies published by MindfulOps. We recommend that you regularly review these terms to stay informed of any changes.
4. MODIFICATIONS
MindfulOps reserves the right to update or modify these Terms at any time, at its sole discretion. The changes will be effective at the time of their publication on the Website. Continuing to use the Subscription after such changes constitutes your acceptance of them.
5. DESCRIPTION OF THE SUBSCRIPTION
The MindfulOps Hub is an exclusive membership that connects entrepreneurs and leaders in a space designed to move together toward success. As a member, you'll have access to resources, activities and opportunities that will help you strengthen your operations, create meaningful connections, and maintain balance between your personal and professional life.
6. REGISTRATION REQUIREMENTS
To access The MindfulOps Hub, you must:
Register on the Website by providing your full name, email, country of residence and valid payment method.
Create a username and password.
Complete the payment process to activate your membership.
You are responsible for maintaining the confidentiality of your account and for immediately reporting any unauthorized use.
7. FEES AND PAYMENTS
7.1 Subscription Fees:
Subscription rates will be published on the Website and may vary depending on the plan selected. MindfulOps reserves the right to change rates with prior notice.
7.2 Automatic Payments:
The Subscription operates on an automatic renewal model. By signing up, you authorize MindfulOps to process recurring payments based on your plan. You can cancel the automatic renewal from your account settings before the next billing cycle.
7.3 Refund Policy:
Due to immediate access to The MindfulOps Hub content and resources, refunds are not offered for payments made.
8. USE OF THE SUBSCRIPTION
8.1 Permitted Use:
Access and use of The MindfulOps Hub is for personal, non-commercial purposes only. You may not reproduce, distribute, or share the content with third parties without written permission from MindfulOps.
8.2 User Conduct:
You agree not to use the Subscription to:
Post offensive, defamatory, or illegal content
Disrupt the functionality of the Website or the Subscription.
Distribute viruses or other harmful code.
MindfulOps reserves the right to suspend or cancel your access in case of non-compliance.
9. INTELLECTUAL PROPERTY
All content, tools and resources available on The MindfulOps Hub are the property of MindfulOps and are protected by copyright and intellectual property laws. You may not reproduce, modify or use such content for unauthorized purposes.
10. CANCELLATION AND TERMINATION
10.1 Cancellation by the User:
You can cancel your Subscription at any time from your profile settings. However, refunds will not be issued for unused periods.
10.2 Termination by MindfulOps:
MindfulOps reserves the right to cancel your access to the Subscription in the event of a breach of these terms.
11. LIMITATION OF LIABILITY
MindfulOps will not be responsible for direct, indirect or consequential damages arising from the use of the Subscription. The Company also does not guarantee specific results derived from the application of shared resources and strategies.
12. INDEMNITY
You agree to compensate and hold MindfulOps harmless from claims, damages, or costs arising from your misuse of the Subscription or breach of these terms.
13. APPLICABLE LAW
This Agreement will be governed by the laws of the State of Florida. Any dispute will be resolved through binding arbitration in Miami, Florida.
For additional inquiries, please contact us at info@mindfulops.com.
Last updated: Jan 29, 2025
1. INTRODUCTION
This agreement governs participation in the MindfulOps LLC Affiliate Program (hereinafter, “MindfulOps”). By registering as an affiliate (hereinafter, “Affiliate”), you agree to comply with these Terms and Conditions. If you don't agree, you should not participate in the program.
2. DESCRIPTION OF THE PROGRAM
Purpose of the Program: The Affiliate Program allows participants to earn commissions by promoting specific MindfulOps products and services.
Customer Restriction: Commissions only apply to new customers or members who have never previously interacted with MindfulOps. Current or previous customers don't qualify for commissions, even if they return to hire new services or products.
Promotion Tools: MindfulOps will provide materials and resources to facilitate the promotion of its services and products.
3. REQUIREMENTS AND ELIGIBILITY
Full Information: The Affiliate must ensure that referrals include their full name when registering or making their first purchase to validate the commission.
Legal Compliance: The Affiliate must act in accordance with all applicable laws and follow MindfulOps policies.
4. RELATIONSHIP WITH CUSTOMERS
New Customers: The Affiliate must ensure that the referrals are new to MindfulOps. If a customer already exists in our database, no commission will be generated, regardless of the referral method.
Customer Support: Affiliates must provide accurate information about MindfulOps services.
5. COMMISSIONS AND PAYMENTS
Payment Terms:
Commissions will only be paid by new customers who complete a valid purchase of MindfulOps products or services.
MindfulOps reserves the right to verify customer eligibility and refuse commissions for existing or previous customers.
Payment Deadline: Commission payments will be made within 30 days after the confirmation of the referral's eligible purchase.
6. DEADLINE AND TERMINATION
Duration: This agreement comes into effect upon registering as an Affiliate and can be terminated by either party with or without cause.
Termination for Breach: MindfulOps may terminate the agreement if the Affiliate violates the terms, uses deceptive practices, or damages the company's reputation.
7. LIMITATIONS OF LIABILITY
MindfulOps will not be responsible for interruptions, errors, or any loss resulting from participation in the Affiliate Program.
8. INDEMNITY
The Affiliate agrees to compensate and hold MindfulOps harmless against claims, damages or costs resulting from their actions as an Affiliate.
9. MODIFICATIONS TO THE PROGRAM
MindfulOps reserves the right to change these terms at any time. Continued participation in the program after changes implies acceptance of the changes.
10. APPLICABLE LAW AND DISPUTE RESOLUTION
This agreement will be governed by the laws of the state of Florida, USA Disputes will initially be resolved through direct negotiation.
11. FINAL PROVISIONS
Confidentiality: The Affiliate must protect all confidential information provided by MindfulOps.
Contractual Relationship: The relationship between the Affiliate and MindfulOps is one of independent contractors.
CONTACT
For questions or support, contact us at info@mindfulops.com.